The customer service that they provide and the relations that they maintain with their new clients are also very impressive. However, as the company grows and as the client base extends the firms have a great problem to follow up with their clients and provide them with the support like they did during their initial years. This is the reason why CRM software can help you organize your prospects data. The working principles in each organization vary from one another and hence it is important that the CRM is customized as per the needs. Companies like OpenXcell can help you customize your CRM and streamline the workflow in a manner that you always dreamt of for your business.
SugarCRM is open source software for customer relationship management and it includes all the features that are required to enhance your business. SugarCRM is easy to deploy, customize, integrate and upgrade based on your changing needs. A key feature of SugarCRM is its ability to create customized workflow processes. The use of customized SugarCRM adds consistency to the flow of lead-generating activities and the sales managers can better assess the company’s sales in each quarter. The best part of SugarCRM is that it can help you manage the sales and opportunities, automate the complex business development tasks, manage the orders and invoices easily, maintain a track on the communication processes with clients etc. In short, SugarCRM will help you to engage your team in more business deals rather than investing most of their time in maintaining the data of existing clients.
Mr. Kalyan the Sr. Market analyst at OpenXcell says, “Small and medium enterprises are the ones that must be looking to implement SugarCRM which is very economical and can help you sustain in the present competitive markets”. He adds “If the companies want to keep a hold on their existing clients for repeat business and also expand their clients list it is the time that they start understanding the importance of customer relations”.
OpenXcell is a CRM solution provider specializing in SugarCRM development, implementation and customization. It is a SugarCRM bronze solution partner and an ISO 9001:2008 certified company. Openxcell has its headquarters located in the US with its development centre located in India.
OpenXcell Technolabs is a trusted global SugarCRM development company specializing in CRM implementations, customization and support. Check out its SugarCRM services at http://www.openxcell.com/
For more information, visit: http://www.openxcell.com/internet-technologies/open-source-crm/sugarcrm-development-india.html